Accessibility Statement — Business Waste Removal Raynes Park
We are committed to making our business waste removal services in Raynes Park accessible to everyone. This accessibility statement explains how our commercial waste removal in Raynes Park meets accessibility standards, what features we provide for customers with disabilities, and how to request support in an alternative format. Our goal is to meet WCAG 2.1 AA standards and to continuously improve access to our online and on-site services. Accessibility is integral to how we design customer journeys for business rubbish removal and depot visits.
Our website and customer portals are developed with screen-reader support in mind. We use clear semantic structure, logical heading order, and landmarks to help assistive technologies navigate pages describing Raynes Park business waste collection and disposal options. We also provide text alternatives and clear labels for interactive elements. Where applicable, we apply ARIA roles and properties to ensure compatibility with popular screen readers and voice control tools.
Customers who rely on keyboard navigation will find our booking and quoting systems operable without a mouse. We maintain focus indicators, skip links, and predictable tab order across pages that describe business waste removal Raynes Park routes and services. Accessibility features include resizable text, high contrast options for on-screen views, and scalable layouts so content remains readable on small screens and assistive devices.
How we support assistive technologies and accessibility
We test our systems regularly across a range of devices and assistive technologies to ensure consistent access to our Raynes Park commercial waste collection information. Our accessibility checks include automated scans and manual testing with keyboard-only navigation, screen readers, and magnification tools. We prioritise real-world tasks such as arranging a business waste pickup, downloading collection schedules, and understanding pricing for business waste removal in Raynes Park.
Features and design choices
Key accessibility features in our customer experience include:
- Clear content structure — headings, lists, and landmarks to aid navigation.
- Keyboard accessibility — full operability using keyboard inputs for booking and account management.
- Screen-reader friendliness — meaningful link text, ARIA where needed, and concise alternative text for images.
- Readable design — adjustable font sizes, adequate contrast, and responsive layouts.
We also provide guidance internally to staff and contractors to ensure on-site interactions (such as deliveries, container placement, and collections) consider the needs of customers with disabilities and diverse communication preferences. Our approach is practical and people-centred, aiming to remove barriers to service for local Raynes Park businesses.
We recognise some content may not yet fully conform to WCAG 2.1 AA. Known limitations include legacy PDFs or third-party supplier pages that may not meet all accessibility criteria. Where non-conforming documents are essential, we offer alternative formats or direct assistance on request so you can access the same information about commercial waste removal in Raynes Park.
If you need help accessing any part of our service or require information in an alternative format, please contact our accessibility team. We can provide information in larger print, plain text, audio, or other accessible formats and will work with you to arrange adjustments for on-site collections or communications. For service-related accessibility requests, please use the contact options provided by our organisation; we will respond with next steps and expected timelines.
We review this statement and our accessibility measures regularly and welcome suggestions for improvements to our Raynes Park business waste removal processes. Our ongoing commitments include enhanced automated testing, regular manual audits, and staff training on accessible customer service. We aim to make it easy for every business in Raynes Park to access reliable, respectful, and fully inclusive waste removal services.
Last reviewed: This page will be reviewed periodically to reflect changes in technology, accessibility standards, and service design. We are dedicated to continuous improvement and transparent reporting on progress towards full WCAG 2.1 AA conformance for business waste and commercial recycling information in Raynes Park.
